In this guide, we’ll answer all your questions about pricing, billing, and subscriptions, including:
- Why + how is pricing changing in Wagepoint 2.0?
- How is a subscription model different?
- What monthly plans are available + how much do they cost?
- What partner discounts can I expect?
Why and how is pricing changing in Wagepoint 2.0?
With the launch of Wagepoint 2.0, we’re updating our pricing for the first time in 12 years. This change comes after careful consideration and is rooted in our commitment to delivering you the best (and friendliest!) payroll solution on the Canadian market. We have upgraded the entire experience of using Wagepoint and we’re confident that the new upgrades will knock your and your clients’ socks off 🧦.
We’ve approached our pricing with great care and empathy, understanding that it not only affects your business but also how you price payroll services for your clients.
Our pricing is moving from a “per payroll” model to a “per month” subscription, so that:
- You have more predictability and transparency around payroll costs.
- On the Unlimited plan, you/your clients can run unlimited payrolls for one straightforward monthly fee without worrying about additional hidden costs. You’ll no longer be charged for extra payrolls when you need to:
- Pay someone you have missed on the regular pay date
- Pay a contractor outside of the pay cycle
- Pay out bonuses or commissions
- Fix a wrong payroll amount
- Run catchup payrolls
- Pay out terminations within labour law compliance requirements
- You can continue to rely on Wagepoint for simple, fair, and transparent pricing, even as our product evolves into the future.
Pricing in 2.0: A new subscription model
As mentioned above, the pricing model for 2.0 is based on a monthly subscription. This means that clients will be charged only once a month according to their subscription plan. This is different from 1.0, where they’ve been charged every time you run a payroll.
What monthly subscriptions are available?
Great question! We have two plans: Solo and Unlimited. You can change your plan at any time. Check out our subscription and pricing guide here.
FYI for when you are upgrading 1.0 clients to 2.0 – When an account is upgraded, it will automatically be put on the Unlimited plan, unless there is only one monthly pay group, in which case the account will be placed in the Solo plan by default.
What’s included in a subscription?
The Solo plan includes one monthly pay group and one payroll per month, while the Unlimited plan includes multiple pay groups and unlimited pay runs each month (including extra payroll runs, in case you want to run an additional bonus or missed payment cycle, for example).
Both subscription plans include direct deposit, tax remittances, year-end reporting, records of employment, an employee portal, instant adjustments using the adjustment tool, as well as all the other features you can read about here! Any additional fees associated with NSFs, rejected deposits, or wire transfers will be charged when applicable.
FAQs: Pricing model change
- The new pricing will take effect only once you have upgraded your account to Wagepoint 2.0. Likewise, the new pricing for your clients will take effect only once their accounts have been upgraded to Wagepoint 2.0. Until then, the pricing will not change.
- We have developed an online calculator that you can use to generate a quote. Don’t forget to factor in your partner discount!
- You’ll only be charged the per person fee once for every person that has been paid during the billing period, no matter how many times you pay them.
- An active employee is an employee who is paid during the relevant billing period. If an individual is on leave or terminated, they are not considered active. If an employee is not paid during a billing period, they are not considered active and you do not pay for them.
- Nope, team members who are on leave or terminated do not count toward monthly
totals for billing purposes. The individuals must be paid during the billing
period to count towards the total. - Since we only charge the per employee/contractor fee when you run payroll, this subscription model also works for seasonal businesses. You’ll only pay the base fee for the months when you don’t run payroll, so you can retain access to your account and all of the data/reports stored in it. Employees also retain access to their online portals for pay stubs/tax form purposes. On our end, we ensure your data is being securely stored and readily available to you.
Understanding partner discounts
More clients? More savings!
We will continue to offer partner discounts in Wagepoint 2.0, but we’re introducing a new discount structure. You’ll benefit from tiered discounts when you run payroll for more clients.
These discounts are applied to your account automatically, based on how many active clients are associated with your partner account.
| 1-5 active clients | 6-99 active clients | 100+ active clients |
| 10% | 15% | 20% |
Discount FAQs
-
Partner discounts are applied to your invoice automatically, depending on client tiers:
- 1-5 clients: 10% discount
- 6-99 clients: 15% discount
- 100+ clients: 20% discount
These discounts apply regardless of whether the client or partner pays subscription fees.
- No, the discount structure in 2.0 is different. Your firm will automatically get access to the tier discount based on the number of active clients.
- First, calculate your price using the pricing calculator on our website. Then, apply your partner discount.
How does billing work in 2.0?
There are two options for billing in 2.0:
1. Client pays billing: your clients pay their own fees
Invoice date: Your client will receive monthly invoices on the last day of their billing period.
Where to access upcoming and past invoices: You can manage your client’s subscription through the Client summary in your partner dashboard. Clients can access their invoices on the Subscription page.
Check out this FAQ compilation for more details about subscriptions, pricing, and billing.
2. Partner pays billing: you pay fees on behalf of your clients
Invoice date: If you pay fees on behalf of your clients, you’ll be billed on the 1st of the month for all clients in the prior month. You’ll also be responsible for any additional fees that are incurred as a result of NSFs, rejected deposits or wire transfers.
Where to access invoices: You can manage your invoices by navigating to the Invoices tab in your partner account. Check out [this resource] for step-by-step instructions.
Learn more about partner pays billing here.
FAQs: Partner pricing
- Nope! Our new pricing model includes processing fees in the monthly subscription.
- There is no fee for the upgrade itself. However, part of the upgrade includes moving to a new monthly subscription plan.
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When an account is upgraded, it will automatically be put into the Solo plan if there is one monthly pay group and the Unlimited plan if there is more than one pay group. You can always change your plan.