In this guide for employees and contractors, you'll find answers to common questions and step-by-step guidance.

We'll cover common tasks, like:

how to view and print your pay stubs
how to access your year-end forms
how to troubleshoot log in issues

You can access your employee portal by logging in at payroll.wagepoint.com.
You will only be able to log in after your employer has sent you an invitation.

Employee portal tour

1. Click the link in your invitation email to create your account. If you have not received an invitation, contact your employer.
2. Go to payroll.wagepoint.com
3. Enter your Email address, then click Next.
4. Enter your Password, then click Log in.

What can I do in my employee portal?

View and print paystubs

Log into your employee portal to view and print your paystubs. You'll have a record of all your paystubs in one place.

1. Log into your Wagepoint Employee portal.
2. In the navigation bar, select Reports.
3. In the Paystubs table, locate the relevant paystub and click View.
4. Click Print to PDF. This will generate a PDF of your paystub that you can print out.
Your pay stub will be available in your employee portal on the pay date.

Complete self-onboarding

As part of your onboarding, your employer may request that you enter some details about your Personal information, Banking information, or Tax information into your Employee dashboard. This is what we call self-onboarding.

You can only complete self-onboarding if your employee has sent you an invitation to your employee portal. This email invitation will include a link to set up your username and password.

1. Navigate to payroll.wagepoint.com and log into your Wagepoint account.

2. After logging into your account for the first time, you will see an Overview of your portal dashboard. This dashboard will remain incomplete until you've entered your self-onboarding details.

3. The Self-onboarding checklist is set up by your employer. In this example, Brendan has been asked to complete Profile, Banking, and Federal and provincial TD1 forms by November 02, 2023. You might see all or any combination of these tasks. For demonstration purposes, we will cover all three here.

4. When you're ready to begin self-onboarding, click Profile in your onboarding checklist.

5. On the profile page, fill out any missing Personal information. The following fields are available for you to edit:
- First, middle, last, and preferred name
- Phone number
- Date of birth
- Social Insurance Number
- Home address
- Emergency contact information
Note that your SIN number is needed to run payroll and your home address is needed for pay stubs and year-end forms.

6. When you've entered all your Personal details, click Save.

7. In the navigation bar, click Overview to return to your dashboard overview.

8. Only two more self-onboarding steps to complete!

9. Click Banking to begin the next self-onboarding task.

10. On the Banking tab, enter the details for your Bank name, Institution number, Branch/transit number, and/or Account number.

11. Under Account type, select Chequing or Savings.

12. If relevant, you can add an additional bank by clicking Add another bank.

You can add up to four bank accounts. To ensure you receive your entire net pay, your lowest priority account must be set to receive 100% of the remaining funds. See this article for more information about multiple bank accounts and priority deposit.

13. Click Save to confirm your details.

14. Task completed! Click Overview to return to your dashboard.

15. One more task to go if you're an employee! Click on Federal and provincial TD1 forms in your onboarding checklist.

16. On the Tax setup tab, click Set up federal taxes.

17. Use the drop-down menu to select your Federal TD1 claim code.

18. If you want, you can also upload a completed and signed Federal TD1 form.

19. When you're happy with these details, click Save to return to the Tax setup tab.

20. Next, click Set up provincial taxes.

21. Select your Provincial TD1 claim code from the drop-down menu. If you'd like, you can upload a completed and signed Provincial TD1 form as well.

22. Click Save to confirm your details.

23. Click Overview to return to your dashboard overview.

24. And you've finished your self-onboarding! The rest is up to your employer.

Access year-end forms (T4s / T4As)

If your employer has electronically submitted T4s/T4As in Wagepoint, they will appear in your employee dashboard when ready. You will only be able to access your forms electronically if you have received an invitation to your employee portal. Please reach out to your employer for further guidance.

1. Go to payroll.wagepoint.com

2. Enter your Email address, then click Next.

3. Enter your Password, then click Log in.

4. In the navigation menu, select Reports.

5. Under Reports, select Tax form.
- If your tax forms are not yet ready, you will see a message letting you know. Return to this page at a later date.
6. If your tax forms are ready, your forms will be available for review under Tax forms.

7. Click Download to download a copy of each form.

View and edit employee details

If you've been invited to an employee portal, you can view certain details regarding your personal information, banking information, tax information, and job information. It is up to your employer whether or not these are available for you to edit. If you need to make changes and do not have edit permissions, please reach out to your employer directly.

1. Log into your Wagepoint Employee portal.
2. In the navigation menu, select Personal.
3. Click Profile to view your personal details.
4. Click Edit to make changes.
5. Make the required changes, then click Save.
1. Log into your Wagepoint Employee portal.
2. In the navigation menu, select Personal.
3. Click Banking to view your banking details.
4. Click Edit to make changes.
5. Make the required changes, then click Save.
1. Log into your Wagepoint Employee portal
2. In the navigation menu, select Job & pay.
3. Click Tax setup to view your Federal and Provincial tax codes.
4. Click Edit to make changes.
5. Make the required changes, then click Save.
1. Log into your Wagepoint Employee portal
2. In the navigation menu, select Job & pay.
3. Click Job details.

Change login credentials and preferences

You can modify some preference settings in your employee portal, including login details, two-factor authentication, and notification settings.

1. Once logged in, click on the drop-down arrow next to your name and select Preferences.

2. Within your Preferences page, click General or Security to make your changes:
- General includes language and notification settings.
- Security includes:
  - Primary email: More details on updating your primary email address can be found here.
  - Secondary email
  - Password
  - Two-factor authentication (2FA): For more information about two-factor authentication, see article: Enable or disable two-factor authentication. More details on resetting your phone number for 2FA can be found here.
3. Click Save.

Note: Updating the primary email will change the default address for your emails and also affect your login by changing your User ID for the next time you log in.

Note: If you add a secondary email, you will get a verification email to complete the setup of the secondary email address.
Once you have logged into your employee portal and created a password, the only way to change your email is from within your employee account.Your employer can only make changes to your email if you have not yet logged into your employee portal and created a password.

Change email in employee portal

1. Log into your Wagepoint employee portal.

2. Click on the drop-down arrow next to your name and select Preferences.

4. Under Preferences, select Security.

5. Under Primary email, click Update.

6. Under New email, type your new email. Type the email again under Re-enter a new email and click Next.

7. Under Code, enter the code you've received in your email inbox, then click Verify.

8. Confirm that your primary email has updated, then click Save
From now on, use your new email address to sign into your Wagepoint employee portal.
1. On the login page, enter your email, then click Next.

2. Click the Forgot Password link.

3. Enter in the email address associated with your account and click Reset Password.

4. Follow the instructions in your email to reset your password.

Troubleshooting: Access the employee portal

Log into your Wagepoint Employee portal at payroll.wagepoint.com.
First, ensure that you are logging in to the correct url (payroll.wagepoint.com). Check that you are using the email and password that you've signed up with. If you are using a mobile phone or tablet, try using a computer instead. Clear your cache and cookies. If you still have problems, contact your employer or payroll administrator to check that your email address was entered correctly and that you were in fact invited to the employee portal. If there are still issues, please ask your employer to reach out to Wagepoint support directly.
This happens most often because the link has expired. Try deleting the old emails, clear browser cookies & cache, and use the password reset link.
Ask your employer to re-send your invitation. For security reasons, you will need to contact your employer. If they require assistance with any user-related issues, please have them reach out directly to Wagepoint support and we will be happy to help.
This happens most often because an employee is viewing on a mobile phone or tablet. We are working on optimizing the website for mobile viewing, however, at this time it is not consistent. If you still encounter issues, try accessing your account on a computer.
For security reasons, we are unable to unlock employee and contractor accounts. Please reach out to an administrator on your company account for assistance. If needed, they can reach out to us directly for support.

FAQs: Employee information

A TD1 (Personal Tax Credits Return) is crucial for both employers and employees in Canada as it determines how much tax should be deducted from an employee’s income. Employers are legally required to collect and use this form to determine payroll deductions and remain compliant with the CRA.
If you're unsure what to list as your TD1 claim code, please contact the CRA. This resource may be a good starting point.

Guide: Employee portal for employees and contractors