Note: Account verification can take 3 to 5 business days to complete. Any changes to your banking information will trigger re-verification, and this must be completed before your next paydate.
If you make significant changes to your company bank information, you may also need to verify your account.
Change or update company banking information
1. In the left navigation menu, go to Company > Banking.
2. Under Banking information, click Edit to make changes.
3. Under Account type, select the type of account you will be using:
- Business: This option is used if the company bank account is set up as a Business Account. When using this option, the funds for payroll will be collected 3 business days prior to pay date.
- Personal: This option is used if the company bank account is set up as a Personal Account. When using this option, the funds for payroll will be collected 5 business days prior to pay date.
4. Search for your bank or choose your bank from the list. If your bank is not listed, select Other, then enter your Institution number, Transit number, and Account number.
5. Under Bank verification document, upload a void cheque, direct deposit form or a pre-authorized debit (PAD) agreement as proof of account ownership.
Add, update, or change authorized signatory
1. In the left navigation menu, go to Company > Banking.
2. Under Authorized signatory, click Edit to make changes.
3. Under Signing officer, select the relevant person or create a new profile from the drop-down menu. The signing officer must be an administrator.
4. Enter and upload the Signing officer’s information:
- Social Insurance Number (SIN),
- Date of birth
- Address
- Front and back of a government-issued photo ID
Note: These are all required fields. You will not be able to proceed without them.
5. Under Agreements, e-sign or upload a copy of the signed pre-authorized debit agreement.
Note: If the admin logged in is not the Signing Officer, E-sign will be unavailable.